Process data entries through the company platforms as per assignment ensuring an up-to-date and accurate data.
Screen all incoming phone calls, inquiries, visitors, and correspondence, and route accordingly.
Schedule appointments, and maintain and update Branch Manager' daily calendar.
Coordinate travel arrangements, prepare itineraries, plan logistics.
Prepare correspondence containing routine requests and inquiries
Perform general office duties, such as ordering supplies/office logistics, maintaining records management database systems.
Archiving and storing paper version/e-version documents to ensure the confidentiality of highly sensitive information.
Follow-up with clients regarding their payments to ensure a timely payment, by conferring with related internal staff.
Confer with branch manager, sales manager or other managers to determine charges for services requested, collect deposits or payments, or arrange for billing.
Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments.
Perform routine bank telling tasks, including making deposits
Qualifications:
Bachelor Degree is a plus.
Requirements:
2+ years’ experience
Good command of the English language
Ability to work flexible hours as needed to deliver quality results and meet the deadlines on time
Ability to work independently and collaboratively as part of a team
Organizational and time-management skills for meeting deadlines in a fast-paced environment.
